Resolve tickets faster with customer screen recordings
Enable your customers to effortlessly record their screens
Integrates directly into Intercom
“It's much easier for our users to explain their issues now, meaning our support team provides a better experience. Overall a huge win for both our customers and CS team!”
Vangelis Kyriazis
Co-founder and CEO, Syft Analytics
Make it easy for your customers to show you their problems
Supercharge your support experience and remove all frustrations.
Pricing
Free
- ✅ Up to 10 recordings per month
- ✅ Unlimited seats
- ✅ AI-powered transcripts
- ✅ 12-months data retention
- ✅ 5-minutes recording duration
Enterprise
- ✅ Everything in Pro and...
- ✅ Unlimited recordings per month
- ✅ SAML/SSO
- ✅ User Provisioning SCIM
- ✅ Custom Contracts
Frequently asked questions
No! Our integration works directly with Intercom, enabling customers to record their screen without having to download any other software – making it as easy as possible for them.
Agents can request screen recordings using the Support Bunny shortcut in the Inbox. You can also set up Workflow automations to request recordings.
Not yet, but it's on our roadmap. Get in touch with us and we can prioritize it!
Send me feedback: jonathan@getsupportbunny.com